Product Insurance Scheme

FREE 1 Year Insurance Protection at NO charges! EXCLUSIVE for customers.

Only at PAPITA! Absolutely FREE gadget insurance is included with your purchase. Your device is covered for liquid damage, screen damage, accidental damage, fire damage, malicious damage and theft.

We also offer a 33-Hours Express Claims Service at a nominal cost of AED 33 per product which you can opt for while checking out. If you haven’t opted for it already then you can do it within 72 hours of your purchase by filling up the form here.

To report your claims, click here.

*On products worth AED 250 & above, read all terms & conditions below.

Terms & Conditions:

This Product Insurance Scheme is brought to you in association with The Oriental Insurance Co. (Ltd) Dubai, UAE and is subject to the following terms and conditions in addition to what is mentioned in the policy document.

  1. The 33-Hours Express Claims Service is available only to customers who have explicitly subscribed to the Express Claim Service. The claims would be processed within 33 Business Hours which includes the normal working hours of PAPITA Trading LLC and excludes weekends and public holidays.
  2. 33-Hours Express Claims Service can be purchased only at the time of your product purchase or within 72 hours of the product purchase.
  3. The processing time for normal claims would be 7-10 business days not counting weekends and public holidays.
  4. It is the claimant’s responsibility to deliver the product and pick it back from our store.
  5. This Product Insurance Scheme is FREE & EXCLUSIVE only for purchases made on

Product Insurance Scheme Document